Presented by Sypher Consulting · Your IT service, at a glance
Snapshot as of November 14, 2026, 1:16 PM ET
The move to Google Workspace is on track. Email switches over the weekend of Nov 21–23, with project sign-off on Mon Nov 30.
Every helpdesk request since the queue opened on Sep 10, pulled from the live helpdesk on Nov 14. Filter by status or search by subject, ticket number, requester name, or a person’s email.
Automated system notifications (Slack invites, app alerts) also arrive in the helpdesk — 24 of them — and aren’t listed here.
| Ticket | Request | Requester | Status | Opened | Last update | People on the ticket |
|---|
No tickets match that search.
Open to-dos Sypher is working on, with the owner for each.
The systems Sypher watches around the clock, and how each is doing right now.
Current status not yet recorded — update this card as checks come in.
Live user reports — Downdetector ↗Current status not yet recorded — update this card as checks come in.
Live user reports — Downdetector ↗Current status not yet recorded — update this card as checks come in.
Live user reports — Downdetector ↗Current status not yet recorded — update this card as checks come in.
Current status not yet recorded — update this card as checks come in.
Current status not yet recorded — update this card as checks come in.
Nov 12 — Microsoft 365 outage affecting email services · Status: In review — Sypher is completing the root-cause analysis.
Significant service events recorded each week. One event in the last eight weeks.
Every enrolled computer, who it is assigned to — by name — and its monitoring health.
| Device | Assigned to | Type | Monitoring |
|---|
No upgrade dates are recorded yet. Replacement timing will be listed here once dates are recorded.
The recurring reporting and coverage Sypher delivers as part of your service.